Maintenance & Support Services

For an efficient, agile and aligned GRC capability, the supporting GRC platform and implemented processes should have fast, efficient and tailored maintenance and support. We keep your platform up and running by utilizing service management framework driven by ITIL, solving all user and admin reported issues independent from technical infrastructure level, GRC Platform level or implemented process level remediating the accountability problems with an end-to-end service.

  • Platform Infrastructure Support

  • Platform Software Support (including Upgrades)

  • Implemented Process Support

  • ITIL driven Service Management

  • Ticketing and Case Management

  • 24/7 Support

  • Service Level Agreements and Reporting


GRC as an Internal Service

With our advanced maintenance and support services, organization’s end users and administrators get a seamless, agile, fast and efficient solutions to their daily problems. Whatever level the problem occurs from infra to implemented processes, we will coordinate resolution with both internal teams, vendor case management interface and also different stakeholders to ensure fast and effective resolution. Supporting your development activities, following up vulnerabilities and upgrading your platform are some of the included activities in the service.

“Governify provide us a strong peace of mind on our Archer Platform solving any type of issues at all levels.” – Anne Kellokoski, Service Manager, NOKIA  –  Reach us to ensure platform user satisfaction…

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